Press Coverage

Hotel Technology News: How Hotel Automation, Communication and Personalization Technologies Help Take the Guest Experience to New Heights

Throughout the pandemic, hotels have struggled to meet guest expectations and needs while addressing staffing shortages and sanitation and safety concerns. Feedback from hoteliers indicates that guest returning to travel have higher expectations now than before COVID-19. Guests want all the perks they had before the pandemic in addition to an increased level of value and experience.

February 11, 2022

Business Insider: Say goodbye to hotel turndown and these other services people simply don’t want to pay for anymore

As hotel stays plummeted in 2020 at the height of the pandemic, daily housekeeping was one of the first services to be cut, but even as travel revived, it’s not coming back. It’s part of a wider trend within hospitality, fueling the rise of third-party operators. Many hotels are considering permanent cuts to a range of services, including cleaning and free breakfasts.

July 15, 2021

Channel e2e: Private Equity Firm Acquires IT Services Provider Enseo

Private equity firm H.I.G. Capital has acquired Enseo, a technology services provider that is expanding from the hospitality vertical into senior living, education, and healthcare. Enseo plans to use the investment to rapidly accelerate growth, both organically and inorganically, according to the company.

June 22, 2021

Dallas Morning News: Plano’s Enseo Inc. sells majority stake to private equity firm, new CEO coming soon

The investment in Enseo Inc., best known for delivering in-room entertainment to TVs in nearly 2,000 hotels in North America, comes after founder Vanessa Ogle pivoted last year to keep the company afloat after the COVID-19 pandemic closed down the hospitality industry for months.

June 21, 2021

Skift: Private Equity Buys Hotel Guest Room Tech Provider Enseo

H.I.G. Capital, a private equity and alternative assets investment firm, has acquired a majority interest in Enseo, a company that’s best known for delivering in-room digital entertainment via hotel TVs. Properties flagged with brands such as Marriott, Hilton, and La Quinta use Enseo’s tech in almost 1,900 hotels in North America.

June 21, 2021

Newport Beach Independent: Enseo Room Control Technology Expands into Atria Newport Beach Senior Living

Enseo has expanded into senior living, offering TV entertainment, room control, managed WiFi and a suite of health & safety solutions. Recently installed in the Atria Newport Beach senior living community, Enseo’s room control and energy management system allows residents to control their rooms from the TV remote.

May 11, 2021

Hotel Management: In-room entertainment gets high-tech boost

Vanessa Ogle, founder and CEO of tech supplier Enseo, said that 2020 has given the company a chance to shine. In order to meet new demand, Enseo activated new features in its technology, Ogle said, securing more than 70 total patents issued by the U.S. Patent and Trademark Office over the course of 2020.

March 12, 2021

CIO.com: Digital CX: The key to thriving through the pandemic

In many cases, IT leaders are prioritizing digital capabilities targeted for future completion. At Enseo, CIO Kris Singleton sped up the development of a platform that enables guests to control connected systems in hotel rooms, including TV, thermostat and lights, via their smartphones.

February 3, 2021

CIO.com: Cloud, telco providers show the promise of 5G edge

Fueled by vendor innovation, interest in 5G wireless networks and edge computing is growing, but IT leaders must first evaluate the cost and efficacy of these converging technologies before committing.

January 20, 2021

Hospitality Technology: Enseo Launches enseoCONNECT Mobile Remote

Your phone is now connected to the TV as well as any other IoT devices within the room such as lights or thermostat. There are no permissions, no passwords, no new wireless networks to join, and most importantly, no touching other devices in the room.

May 21, 2020

Business Insider: Staying in a hotel will be very different post-pandemic

“Technology will be more important than ever before,” Ogle said. “Technology will be the bridge that enables and manages safety and cleanliness procedures and communicates those procedures to guests as well as associates.”

May 19, 2020

Hospitality Technology: Mexico City’s Fiesta Americana Viaducto Aeropuerto Hotel Launches IoT Smart Guest Room

The Fiesta Americana Viaducto Aeropuerto Hotel in Mexico City opened its doors and treated guests to a full suite of Enseo’s innovative smart hotel room technology. From streaming to managing their entire room from their mobile devices, guests were ushered into an experience unlike any other.

February 13, 2020

Fast Company: Security flaws threaten ‘panic buttons’ meant to protect hotel workers

Sexual assault in hotels is a serious problem. Unions and lawmakers are working to keep housekeepers safe—but cheap gadgets might bring new problems.

February 6, 2020

AHLA: Hotel Industry Marks Significant Progress Toward Safety Devices

Last September, 17 hotel brands joined AHLA in announcing the 5-Star Promise. Since that time, the industry has made significant progress, and AHLA launched a program for member companies to offer discounts with ESD providers such as Enseo.

October 9, 2019

Hospitality Upgrade: Technology for Guests, Owners and Employees

Enseo shares how it is bringing technology to market to benefit everyone in the community – guests, owners and employees.

July 25, 2019

Cord Cutters News: Select Marriott & Other Hotels Are Offering Free HBO Go When You Stay

Marriott has teamed up with Enseo to offer streaming on hotel TVs at select Marriott properties, including access to Netflix, YouTube, Crackle, and more. Now Marriott , in partnership with Enseo, is offering HBO Go for free to hotel guests.

July 14, 2019

Hotel Business: Simplicity, Functionality on Display at HITEC

At this year’s HITEC, vendors wanted to convey was that their technology would make hoteliers’ and guests’ lives easier.

Vanessa Ogle, founder and CEO, Enseo, echoed this point. “When we launch a platform, how do we make it beneficial to each one of the constituents, so there’s benefits for everyone?”

June 26, 2019

Smart Travel: ¿Qué implica la llegada del 5G para el sector turístico?

“5G se convertirá en la norma en los próximos tres a cinco años en la mayoría de las principales áreas metropolitanas.”

November 29, 2018

Univision: Esta latina hipotecó su casa 3 veces para salvar su compañía, ahora tienen ganancias de más de $60 millones al año

Olivia Liendo | Oct 8, 2018 Ahora, en más de 50 cadenas en el mundo como Marriott, Millennium y Gaylord, hay dispositivos que permiten consumir

October 8, 2018

Hotel News – Opinion: The OTT Revolution

By Mahak Mannan | July 18, 2018 With the rise of OTT services, global streaming of OTT video content reached a staggering 12.6 billion hours last

July 18, 2018

Digital Trends: Enseo wants hotels to feel like a home away from home

By Jenny McGrath | February 8, 2018 Eighteen years ago, Enseo started as a set-top box for hotels through which guests could control the TV and

February 8, 2018