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All News Articles & Press

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Hotel Technology News: How Hotel Automation, Communication and Personalization Technologies Help Take the Guest Experience to New Heights

Throughout the pandemic, hotels have struggled to meet guest expectations and needs while addressing staffing shortages and sanitation and safety concerns. Feedback from hoteliers indicates that guest returning to travel have higher expectations now than before COVID-19. Guests want all the perks they had before the pandemic in addition to an increased level of value and experience.

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Business Insider: Say goodbye to hotel turndown and these other services people simply don’t want to pay for anymore

As hotel stays plummeted in 2020 at the height of the pandemic, daily housekeeping was one of the first services to be cut, but even as travel revived, it’s not coming back. It’s part of a wider trend within hospitality, fueling the rise of third-party operators. Many hotels are considering permanent cuts to a range of services, including cleaning and free breakfasts.

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Skift: Private Equity Buys Hotel Guest Room Tech Provider Enseo

H.I.G. Capital, a private equity and alternative assets investment firm, has acquired a majority interest in Enseo, a company that’s best known for delivering in-room digital entertainment via hotel TVs. Properties flagged with brands such as Marriott, Hilton, and La Quinta use Enseo’s tech in almost 1,900 hotels in North America.

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Hotel Management: In-room entertainment gets high-tech boost

Vanessa Ogle, founder and CEO of tech supplier Enseo, said that 2020 has given the company a chance to shine. In order to meet new demand, Enseo activated new features in its technology, Ogle said, securing more than 70 total patents issued by the U.S. Patent and Trademark Office over the course of 2020.

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Enseo Secures Deal with WarnerMedia for HBO

Enseo®, one of the fastest growing technology service providers in the U.S., has reached an agreement with WarnerMedia to make the HBO app available for subscription in hotel rooms powered by the Catapult Tech™ in-room entertainment platform.

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Enseo Launches enseoCONNECT Mobile Remote

“Enseo has put all of our engineering and inventing into redefining the guest experience with touchless technologies. The ability to use your own phone to control the TV and room around you will bring comfort and confidence for guests while traveling,” said Vanessa Ogle, CEO and Founder of Enseo Holdings™, Inc.

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Hotel Business: Simplicity, Functionality on Display at HITEC

At this year’s HITEC, vendors wanted to convey was that their technology would make hoteliers’ and guests’ lives easier.

Vanessa Ogle, founder and CEO, Enseo, echoed this point. “When we launch a platform, how do we make it beneficial to each one of the constituents, so there’s benefits for everyone?”

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