Careers at Enseo

Dedicated. Dependable. Organized. It’s a list of common traits, but together, they make uncommon people. People who think differently — smart people who can adapt to any situation. If you are seeking a phenomenal opportunity to contribute and hone your primary skill set and be challenged to grow as a professional by applying your innovative thinking and approach, then this is your chance to join our team.

• Do you have 2-3 years of Technical Help Desk/Customer Support experience?
• Can you and will you be able to work all shifts including weekends?
• Do you pride yourself in having excellent verbal and written communication skills?
• Any chance you are bilingual and speak Spanish? That’s a PLUS!

In addition to the administration duties of this role, the IT Help Desk Analyst provides first and second line technical support to internal staff. The successful candidate must display an aptitude for working with multiple applications to analyze, diagnose and resolve staff problems ranging from straightforward to technically complicated.

Coverage includes the Enseo HQ site as well as remote users at other offices and home workers. If you seek a phenomenal opportunity to contribute to enterprise success and be challenged to develop as a professional, then this is a perfect opportunity.

• Minimum of 2 years previous IT Service Desk experience required
• Self-motivated achiever who gains satisfaction from providing excellent customer service
• Incident Management Experience – Managing incidents including business expectations and communication
• ITIL qualification and/or MCP certification are desirable

The Software Quality Assurance Engineer primary responsibilities include performing quality assurance testing of new software, developing automation software, and documenting test results and maintaining a library of updated test plans and procedures. The Software Quality Assurance Engineer will also have a minimum of 2 year’s experience of developing test automation software and working experience on a variety of software applications such as Linux, iOS, Android and embedded systems.

• Do you have a Bachelor’s degree in Computer Science or Electrical Engineering?
• Do you have a sound understanding of software testing methodologies and applying software testing methods and techniques to a variety of technologies?
• Do you possess experience with web app development using HTML, CSS, Javascript, Python, and SQL?
• Do you possess excellent critical thinking (inductive, deductive and quantitative reasoning) and problem-solving skills including data analysis and validations?

The Software Quality Assurance Lead primary responsibilities include leading a team performing quality assurance testing of new software, developing automation software, and documenting test results and maintaining a library of updated test plans and procedures. The Software Quality Assurance Lead will also have a minimum of 10 years’ experience of developing test methodology, test automation software and working experience on a variety of software applications such as Linux, iOS, Android and embedded systems.

• Do you have a Bachelor’s in computer science, focusing on the software quality assurance?
• Do you have a sound understanding of software testing methodologies and applying software testing methods and techniques to a variety of technologies?
• Do you have a solid understanding of TCP/IP networking and Linux based network tools and experience in building test framework/harnesses and using Linux based devices?
• Do you have the leadership skill of leading a team of testers and test automation software developer?