Press Coverage

Enseo, a premier technology services provider offering solutions in hospitality, senior living, and education, announced today that Kristen Singleton has been promoted to president. Singleton joined Enseo as chief information officer in 2020 and will continue holding that position in addition to her new role as president. Enseo is powering up both organic and inorganic […]

As hotel stays plummeted in 2020 at the height of the pandemic, daily housekeeping was one of the first services to be cut, but even as travel revived, it’s not coming back. It’s part of a wider trend within hospitality, fueling the rise of third-party operators. Many hotels are considering permanent cuts to a range of services, including cleaning and free breakfasts.

Private equity firm H.I.G. Capital has acquired Enseo, a technology services provider that is expanding from the hospitality vertical into senior living, education, and healthcare. Enseo plans to use the investment to rapidly accelerate growth, both organically and inorganically, according to the company.

The investment in Enseo Inc., best known for delivering in-room entertainment to TVs in nearly 2,000 hotels in North America, comes after founder Vanessa Ogle pivoted last year to keep the company afloat after the COVID-19 pandemic closed down the hospitality industry for months.

H.I.G. Capital, a private equity and alternative assets investment firm, has acquired a majority interest in Enseo, a company that’s best known for delivering in-room digital entertainment via hotel TVs. Properties flagged with brands such as Marriott, Hilton, and La Quinta use Enseo’s tech in almost 1,900 hotels in North America.

The hospitality industry is seeing a steady increase in occupancy, and we’re excited about it! Enseo’s Vanessa Ogle joined Tim Stenovec on Bloomberg Quicktake to discuss the latest hotel and travel trends shaping the summer travel season.

Memorial Day weekend is upon us, and more than 37 million people are expected to travel according to AAA. It’s an increase of 60% from 2020. As confidence returns and travelers get out, Bloomberg Radio interviews CEO Vanessa Ogle to find out what travelers can expect in the way of safety precautions and technology since the pandemic hit.

Enseo has expanded into senior living, offering TV entertainment, room control, managed WiFi and a suite of health & safety solutions. Recently installed in the Atria Newport Beach senior living community, Enseo’s room control and energy management system allows residents to control their rooms from the TV remote.

Enseo CEO Vanessa Ogle, joins Yahoo Finance’s Alexis Christoforous to discuss the enseoCONNECT mobile remote implementations amid the pandemic.

Vanessa Ogle, founder and CEO of tech supplier Enseo, said that 2020 has given the company a chance to shine. In order to meet new demand, Enseo activated new features in its technology, Ogle said, securing more than 70 total patents issued by the U.S. Patent and Trademark Office over the course of 2020.

Hotel owners lost nearly $46 billion in revenue last year. In this short video, MarketWatch investigates how the industry is shifting its business model and pivoting towards tech to recover.

In many cases, IT leaders are prioritizing digital capabilities targeted for future completion. At Enseo, CIO Kris Singleton sped up the development of a platform that enables guests to control connected systems in hotel rooms, including TV, thermostat and lights, via their smartphones.

Vanessa Ogle, Enseo founder and chief executive officer, talks about how the company is making hotel rooms safer for guests during the pandemic. She speaks on Future about how a mobile phone can help control most of the guest experience and how her company survived cutbacks and pandemic lockdowns.

Fueled by vendor innovation, interest in 5G wireless networks and edge computing is growing, but IT leaders must first evaluate the cost and efficacy of these converging technologies before committing.

Enseo has released a whitepaper analyzing guest TV viewership during the pandemic. “Hotel Television in the Age of COVID-19,” reported a 49.3 percent increase in TV viewership in occupied hotel rooms from Q3 2019 to Q3 2020.

The 13th annual ranking from the Women Presidents’ Organization and American Express features the North Texas-based female entrepreneurs behind The Life Coach School, Buzzballz, Akorbi, Enseo, and Save Water Co.

The Women Presidents’ Organization (WPO), in collaboration with American Express, released the 13th annual ranking of the 50 Fastest-Growing Women-Owned/Led Companies. Enseo, led by CEO and Founder Vanessa Ogle, ranked 33rd – its second consecutive year to rank in the list.

Seventeen years ago, two male executives were giving a 32-year-old Vanessa Ogle advice on how to make a pitch to venture capitalists: stop smiling so much and to straighten her Shirley Temple curls to be taken seriously.

The third coach, Elaine Agather, chairman of JPMorgan Chase’s Dallas region, said the two guys were stupid and to ignore them.

Enseo, a leader in hospitality technology, was shaken by COVID-19 with lost revenue, furloughed positions, and the hospitality industry in freefall. The Dallas Morning News details how CEO Vanessa Ogle is steering the company into a stronger position.

Your phone is now connected to the TV as well as any other IoT devices within the room such as lights or thermostat. There are no permissions, no passwords, no new wireless networks to join, and most importantly, no touching other devices in the room.

Two words: Play and Pray. We all need time to play and relax, and we all need time to breathe deeply and center ourselves. What works for me may not work for anyone else. We pray as a family, play games, puzzles, softball, play music… anything to connect and stay entertained.

“Two words: Play and Pray. We all need time to play and relax, and we all need time to breathe deeply and center ourselves. We pray as a family, play games, puzzles, softball, play music… anything to connect and stay entertained in a loving and healthy way.”

“Technology will be more important than ever before,” Ogle said. “Technology will be the bridge that enables and manages safety and cleanliness procedures and communicates those procedures to guests as well as associates.”

Enseo CEO and founder Vanessa Ogle joins Yahoo Finance’s Zack Guzman to discuss COVID-19 has precipitated a rise in hotels using contactless technology to prepare for guests traveling again.

Small businesses across the U.S. are facing crisis, hoping for relief. Enseo CEO Vanessa Ogle on Fox Business’ the Claman Countdown discusses the process, challenges, and hope for the future after COVID-19.

“1 in 25 Americans work in hospitality & 61% is small business.” CEO Vanessa Ogle talks Coronavirus impact on the travel industry with Nasdaq TradeTalks’ Jill Malandrino.

The Fiesta Americana Viaducto Aeropuerto Hotel in Mexico City opened its doors and treated guests to a full suite of Enseo’s innovative smart hotel room technology. From streaming to managing their entire room from their mobile devices, guests were ushered into an experience unlike any other.

Sexual assault in hotels is a serious problem. Unions and lawmakers are working to keep housekeepers safe—but cheap gadgets might bring new problems.

For me, it is quite a transformation from having been labeled a “geek” and a “nerd” as a bad thing, to celebrating it with more than 60 patents, to having those inventions entertaining guests and protecting women and children across the country.

She takes center stage with her Richardson-based tech company, Enseo. Literally.

“We are absolutely seeing an increase in investment technology by the big hotel brands,” Enseo Founder and CEO Vanessa Ogle says. “And a lot of this investment is around areas of safety— for employee safety.”

Last year, Lovejoy brought the Enseo MadeSafe device to St. Francis. It’s a button worn around every staff member’s neck. If there’s an emergency, they hold the button down which sends out an alert.

Ogle says that those first few years were difficult, and that it was a challenge to get those in the industry to take her seriously. Rather than discouraging her, though, these doubters inspired Ogle to develop her business and grow her company, which, in turn, bolstered her confidence.

“We’ve created a platform that protects — a series of cloud-based management tools interacting with various hardware devices, software applications and content.”

Last September, 17 hotel brands joined AHLA in announcing the 5-Star Promise. Since that time, the industry has made significant progress, and AHLA launched a program for member companies to offer discounts with ESD providers such as Enseo.

Honey Grove ISD invested in a new security system called “MadeSafe.” “When we can give accurate information faster to first responders, we save lives. Honey Grove is really jumping ahead of a problem in the market,” says CEO of Enseo, Vanessa Ogle.

Enseo shares how it is bringing technology to market to benefit everyone in the community – guests, owners and employees.

Marriott has teamed up with Enseo to offer streaming on hotel TVs at select Marriott properties, including access to Netflix, YouTube, Crackle, and more. Now Marriott , in partnership with Enseo, is offering HBO Go for free to hotel guests.

“Trust your passion and demand compassion from yourself and others.” – With Vanessa Ogle and Fotis Georgiadis

At this year’s HITEC, vendors wanted to convey was that their technology would make hoteliers’ and guests’ lives easier.

Vanessa Ogle, founder and CEO, Enseo, echoed this point. “When we launch a platform, how do we make it beneficial to each one of the constituents, so there’s benefits for everyone?”

When Vanessa Ogle founded Enseo nearly 20 years ago, she focused on designing and selling hardware and software to third parties, which in turn brought the technology into hotels and other “people places.” Six years ago, though, Ogle changed the company’s model.

Vanessa & Enseo revolutionized hotel technology by developing a powerful platform that evolves over time with society’s rapid tech advancments.

Yahoo Finance’s Alexis Christoforous spoke with Enseo CEO Vanessa Ogle about the technology her company is creating to change your hotel experience.

Enseo CEO Vanessa Ogle appeared on Mornings with Maria and engaged the panel about creating smart hotel rooms.

“5G se convertirá en la norma en los próximos tres a cinco años en la mayoría de las principales áreas metropolitanas.”

Immediately after seeing the solution, the Lovejoy ISD team asked Enseo and Ogle to demonstrate the product and talk them through the solution.

“Hoteliers should be looking to redeploy their network investment into ‘smart’ investments,” said Vanessa Ogle, CEO of Enseo.

James Carbary | Nov 12, 2018 She started by fixing computers from her dorm room. Now founder and CEO of Enseo, Vanessa Ogle talks about her journey in leading a technology company on the B2B Growth Podcast. Topics include developing technology to benefit society, creating a corporate culture that supports its people to feel safe […]

Alycin Wonder | Nov 7, 2018 Aspen Public Radio’s Alycin Wonder sat down with Enseo Founder & CEO Vanessa Ogle to discuss technology that can benefit guest experiences, improve student and teacher safety, and inspire young girls to get involved with STEM. “This is one of those rare instances where technology transcends political agenda,” said […]

Olivia Liendo | Oct 8, 2018 Ahora, en más de 50 cadenas en el mundo como Marriott, Millennium y Gaylord, hay dispositivos que permiten consumir video y audio a través de las cuentas personales en Netflix, YouTube, Pandora, Hulu y Crackle. Este cambio de paradigma se debe, en gran medida, a Vanessa Ogle, de ascendencia […]

Enseo, a digital signage provider, has deployed its MadeSafe security solution to the Lovejoy Independent School District in Texas.

This week, Texas’s Lovejoy Independent School District became the first K-12 school system in the country to roll out the “MadeSafe Alert System.”

Richardson-based Enseo first developed the security wearable for the hotel industry. Now, it’s adapted its emergency notification tech for schools.

Teachers in the Lovejoy school district in Collin County will have panic buttons. The system is already used in some hotels. It allows teachers to press a button in an emergency.

At Lovejoy Independent School District, the superintendent is launching a new safety feature for all campuses. It’s called MadeSafe, created by Enseo.

“Businesses have realized they have to do more to protect their employees,” said David Simpson, chief product officer of Enseo.

By John Foley | July 18, 2018 It’s hard to be a skeptic at a technology conference. The excitement about advances that really could change the world is contagious. VMware chief Pat Gelsinger extolled the “four superpowers” of tech this week – the cloud, mobile devices, connected gadgets and artificial intelligence. The problem is these […]

By Mahak Mannan | July 18, 2018 With the rise of OTT services, global streaming of OTT video content reached a staggering 12.6 billion hours last year, according to online video analytics company Conviva. People everywhere continue to stream more OTT content every year, and it’s no surprise that we have come to expect these services to […]

Carol Massar | June 22, 2018 Vanessa Ogle Chairman/CEO Enseo Inc discusses providing technology services for hotels around the world. Listen at Bloomberg

HospitalityNet | June 19, 2018 One advantage boutique hotels have over larger companies when it comes to new technology adoption is the fewer number of decision-makers, said the panelists. “The larger brands have these huge organizations that are silos,” said Enseo CEO Vanessa Ogle, adding that larger companies often have different people deciding amenities related […]

At the Chicago Marriott Downtown Magnificent Mile last month, Texas-based Enseo was demonstrating its distress device, called MadeSafe.

By Luke Bouma | April 19, 2018 Traveling as a cord cutter can often remind you why you ditched cable in the first place. Whether it be the ads or the limited content selection, it is hard to give up your Netflix, Hulu, and Amazon as you travel. Now HBO wants to make it easy […]

By Jenny McGrath | February 8, 2018 Eighteen years ago, Enseo started as a set-top box for hotels through which guests could control the TV and pay for movies. Several years ago, CEO Vanessa Ogle helped the company pivot to letting people bring their own entertainment with them during their stay. Now the boxes let you log in […]

October 25, 2017 Vanessa, can you briefly walk us through your story – how you started and how you got to where you are today. I founded Enseo in 2000. It was a 2-year process to start Enseo as I purchased a division I worked for from a large, silicon-valley backed, publicly-traded corporation. I founded […]

Like most people, the idea of paying USD20 in a hotel room to “buy a movie” never made sense to Vanessa. As the years went by, and more and more travelers journeyed with their own personal mobile devices on which they could work and watch movies and stream TV, it seemed like a personal affront. Vanessa wondered, Were there other people out there who felt the same? And if so, someone should do something about it.  

By Emily Hopkins | October 3, 2017 For years, Vanessa Ogle had headed her tech company Enseo, but it wasn’t until she elbowed aside the middle men and took a leap onto center stage that her company, with just around 100 employees, emerged as the leader of in-room entertainment and communications at American hotels. We hopped on […]

By Tracy Byrnes | May 9, 2017 The next time you walk into a hotel room and the TV has a welcome with your name on it, make sure you thank Enseo. Started 17 years ago by tech guru Vanessa Ogle, Enseo is an in-room entertainment and media solution for hotels like Marriott, Gaylord, Fairfield, Ritz-Carlton and Millennium. Enseo helps […]

by Elliott Mest | January 26, 2017 A majority of hotel guests soon will have the ability to pull a video or movie up on their phone then watch it on their guestroom TV. The technology is out there, said Josh Rowe, general manager – commercial product management at DISH Network. The company recently began […]

by Elliott Mest | Jan 25, 2017 Vanessa Ogle, CEO of Enseo, a developer of set-top boxes and the only official partner of Netflix in the hospitality sector, expressed concerns regarding the industry’s ability to accommodate new technology to the degree that the market demands. She referred to the current state of network infrastructure in hotels as “archaic” in […]

Luke Bouma | January 20, 2017 We always knew Netflix was popular but now we have some idea how popular it is when people have the option of Netflix or traditional pay TV. Enseo is a company that enables hotel TVs to access a wide range of apps and features. These TVs allow hotel guests to […]

By Andrew Bucholtz | January 20, 2017 Offering ESPN has long been important for hotels, and recent data suggests ESPN is still one of the most-watched entertainment options there. However, it’s been passed by a surprising source: Netflix. This data comes from a report from Enseo, a company that enables hotel TVs to offer access to […]

by Nick Tylwalk | January 20, 2017 If you’re a hotelier looking to increase occupancy rates, maybe consider adding Netflix as an amenity. At the risk of dating myself, I remember when “Free HBO” was a thing that hotels used on signage to try to convince people to stay there instead of at a competitor. Now […]

By Fox News | January 11, 2017 According to data from Enseo, a company that provides in room entertainment solutions for some of the world’s biggest hotel brands like Marriott, more hotel guests are streaming a show or movie from Netflix in hotels that have axed pornographic video-on-demand (VOD) than ordering traditional adult-themed programming. Around 1 […]

By Emily Wilson | January 13, 2017 CHICAGO (January 13, 2017) – Hotel Technology Next Generation (HTNG) announces three companies signed on to participate in HTNG’s new Platinum Plus Program: Tink Labs, Trustwave and Enseo. Within the first month of launch, the Platinum Plus Program secured three out of its four planned spots for 2017. […]

By Ashley Rodriguez | January 12, 2017 Hotel guests would rather Netflix and chill than watch pay-per-view porn, new research shows. Adult entertainment has long been a profitable source of in-room entertainment for hotels, but the proliferation of high-speed internet, and guests who bring their own streaming devices, has reduced the need for video rentals at chains around the world. Just […]

As over-the-top services like Netflix became popular, it became obvious that what people wanted to watch in hotel rooms was changing.

Luke Bouma | January 6, 2017 Ever go to a hotel only to remember how horrible traditional pay TV is? Did you bring a Roku or Fire TV with you only to find out the hotel has locked down the TV preventing you from adding it? Can’t find something to watch and wish you had Netflix? Now Enseo, the […]

By JANKO ROETTGERS | JANUARY 5, 2017 On average, only one percent of occupied hotel rooms order paid VOD on any given day, and 90 percent of the profits from those transactions are for adult entertainment. But hotels that replace VOD with Netflix, 40 percent of rooms stream something from the service on average. That’s data from hotels […]

by Elliott Mest | Jan 3, 2017  Over time, the hotel guestroom has evolved to amplify the importance of the TV. Seeing as hotels follow and strive to improve on trends in the residential market, it only makes sense that the guestroom would mimic what guests have at home. Today’s new technology is seeing more advancements in handheld […]

by Samantha Bookman | Oct 26, 2016 Over-the-top services like Hulu and Netflix are starting to power up a completely different vertical from media and entertainment: the hospitality industry. The SVOD services are driving a sea change in many hotels’ marketing strategies and value-adds for consumers. Case in point is Enseo, a vendor that sells IP technology packages […]

By Trefis Team | August 19, 2016 Recently Netflix announced a partnership with hospitality company Enseo to provide the Netflix app in more hotels. Under this agreement, guests staying in hotels with devices powered by Enseo can watch Netflix content either by using their existing Netflix account or signing up for a new one. Enseo’s systems are available […]

By Brittany Vincent | August 17, 2016 Netflix could soon be available in any hotel where the Room Operating Center is offered. Tired of relaxing in your hotel room and flipping on the TV only to realize you can’t binge watch your favorite shows without Netflix? Netflix knows the true horror of this realization. That’s why […]

By Sarah Perez| Aug 17, 2016 Netflix and an Enseo, the makers of an in-room entertainment platform for the hospitality industry, today announced an expanded agreement that will see the Netflix app offered in more hotel rooms around the world. Through the Enseo system, hotel guests will be able to log in to their Netflix accounts […]

By Juliana Shallcross | Feb 25, 2016 When it comes to hotel rooms, the Internet of Things (IoT) is more than just a universal remote. Nearly a decade ago, smart tablets began popping up on the nightstands in hotel rooms, giving guests the ability to control room functions such as lighting, curtains, and temperature all from one place […]

By Kristina Denstitt | January 13, 2016 Bring your own entertainment on vacation, without your laptop The aim of the hospitality industry is simple: give guests amenities that they wouldn’t have if they’d stayed in their own homes for the week. Staying at a luxury hotel is supposed to be better than being at home, […]

By JOHN PATRICK PULLEN | December 29, 2015 In the years before inexpensive big screen, high-definition televisions hit the market, it used to be a treat to stay in a hotel. Typically the rooms featured televisions that were bigger than what you’d likely have at home, they almost all had cable (including movie channels like HBO), and […]

By Danielle Abril | December 2015 Enseo has installed its E3 entertainment platform across the Gaylord Hotels portfolio of five properties, which comprise 8,300 rooms. The Gaylord Texan Resort in Grapevine marked the completion of the installation, which began at the 2,100-room Gaylord National Resort in Washington, D.C, earlier this year. The platform delivers over-the-top streaming […]

By Timothy Torres | October 21, 2015 Hotels have given up on pay-per-view. Instead, guests can now binge watch their own Netflix accounts and listen to their own music from devices thanks to set-top boxes provided by hospitality company Enseo. Every room in the East Side Marriott in New York City is already equipped with Enseo’s streaming boxes. […]

By Sascha Segan | July 14, 2015 Hotel pay per view is dying. Hotels have understood this for a while; as far back as 2006, Marriott loaded “jack packs” into many of its rooms to let you pipe your laptop through the TV. Now, a range of hotels use smart TVs, set-top boxes, docks or […]