Hotel Technology News: How Hotel Automation, Communication and Personalization Technologies Help Take the Guest Experience to New Heights
Throughout the pandemic, hotels have struggled to meet guest expectations and needs while addressing staffing shortages and sanitation and safety concerns. Feedback from hoteliers indicates that guest returning to travel have higher expectations now than before COVID-19. Guests want all the perks they had before the pandemic in addition to an increased level of value and experience.
February 11, 2022
