- 2201 10th St. Plano, TX 75074
- Mon - Fri: 9:00am - 6:00pm CT
Enseo and Volara have integrated to voice-enable Enseo’s in-room TV and room controls solutions. The integration with Volara enables community residents to use natural, familiar commands to manage their contactless in-room technology experience.
Throughout the pandemic, hotels have struggled to meet guest expectations and needs while addressing staffing shortages and sanitation and safety concerns. Feedback from hoteliers indicates that guest returning to travel have higher expectations now than before COVID-19. Guests want all the perks they had before the pandemic in addition to an increased level of value and experience.
The investment in Enseo Inc., best known for delivering in-room entertainment to TVs in nearly 2,000 hotels in North America, comes after founder Vanessa Ogle pivoted last year to keep the company afloat after the COVID-19 pandemic closed down the hospitality industry for months.
H.I.G. Capital, a private equity and alternative assets investment firm, has acquired a majority interest in Enseo, a company that’s best known for delivering in-room digital entertainment via hotel TVs. Properties flagged with brands such as Marriott, Hilton, and La Quinta use Enseo’s tech in almost 1,900 hotels in North America.
Enseo, the premier services provider offering in-room technology solutions, secures majority investment from H.I.G. Capital to fuel growth.
Your phone is now connected to the TV as well as any other IoT devices within the room such as lights or thermostat. There are no permissions, no passwords, no new wireless networks to join, and most importantly, no touching other devices in the room.
Last September, 17 hotel brands joined AHLA in announcing the 5-Star Promise. Since that time, the industry has made significant progress, and AHLA launched a program for member companies to offer discounts with ESD providers such as Enseo.
