“It used to be luxury was ‘high touch.” Now we’re really thinking in the hospitality world that luxury is about ‘my touch.’ I want to touch another person when I want to, but not unless I’m ready to.”
Enseo CEO and founder Vanessa Ogle joins Yahoo Finance’s Zack Guzman to discuss how the hotel industry is using technology to combat the spread of the coronavirus, and how COVID-19 has precipitated a rise in hotels using contactless technology to prepare for guests traveling again.
