covid-19

Hotel Technology News: How Hotel Automation, Communication and Personalization Technologies Help Take the Guest Experience to New Heights

Throughout the pandemic, hotels have struggled to meet guest expectations and needs while addressing staffing shortages and sanitation and safety concerns. Feedback from hoteliers indicates that guest returning to travel have higher expectations now than before COVID-19. Guests want all the perks they had before the pandemic in addition to an increased level of value and experience.

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February 11, 2022

Business Insider: Say goodbye to hotel turndown and these other services people simply don’t want to pay for anymore

As hotel stays plummeted in 2020 at the height of the pandemic, daily housekeeping was one of the first services to be cut, but even as travel revived, it’s not coming back. It’s part of a wider trend within hospitality, fueling the rise of third-party operators. Many hotels are considering permanent cuts to a range of services, including cleaning and free breakfasts.

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July 15, 2021

Bloomberg Radio Interview with Vanessa Ogle – 5.28.2021

Memorial Day weekend is upon us, and more than 37 million people are expected to travel according to AAA. It’s an increase of 60% from 2020. As confidence returns and travelers get out, Bloomberg Radio interviews CEO Vanessa Ogle to find out what travelers can expect in the way of safety precautions and technology since the pandemic hit.

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May 28, 2021

Hotel Management: In-room entertainment gets high-tech boost

Vanessa Ogle, founder and CEO of tech supplier Enseo, said that 2020 has given the company a chance to shine. In order to meet new demand, Enseo activated new features in its technology, Ogle said, securing more than 70 total patents issued by the U.S. Patent and Trademark Office over the course of 2020.

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March 12, 2021

Bloomberg: Enseo Says Hotel Rooms Are Safer With More Technology

Vanessa Ogle, Enseo founder and chief executive officer, talks about how the company is making hotel rooms safer for guests during the pandemic. She speaks on Future about how a mobile phone can help control most of the guest experience and how her company survived cutbacks and pandemic lockdowns.

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January 22, 2021
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